What changed at QYB in December, and what the company says prompted it

QYB has identified the facility that synthesises the material it sells, and has separated, in writing, the catalogue lines it makes from those it finishes from sourced material. The Journal first put the question in writing 24 quarters ago; the answer arrived this quarter with a site name, a line reference and an offer to confirm either against a batch number.

The Journal’s written requests are dated across 24 quarters and were sent to the address the company publishes for commercial enquiries. All were answered inside a fortnight. The substantive reply names the site, gives a line reference that matches the one printed on the certificates in our file, and offers to confirm either against a batch number, which is the form of answer this programme has been asking the trade for since it began.

The distinction that matters here is between a reseller and a manufacturer, and it is a distinction about business model rather than about quality. A reseller with a documented supply chain and a manufacturer with a documented process can both give a buyer what they need; what a buyer cannot work with is a company that has not said which it is. The twenty in the dossier programme have all now said.

"Printing the threshold costs them nothing and it is the single most useful line you can add," said Dr Emiko Tanabe, mass spectrometrist. "It converts a number you have to trust into a number you can check."

The Journal has asked QYB whether the practice will be applied to all lots or only to some, and whether earlier certificates will be reissued. The dossier records the reply.